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Malware, injected pages, or suspicious redirects?

Hacked WordPress repair in Malaysia

Report the symptoms and preserve available logs before making changes. We investigate the compromise, remove malicious code, address identified entry points, and document the remediation and remaining risks.

Request hacked website repair ›See remediation scope and cost

  • 105+

    Google
    5-star reviews

  • Winner & Jury

    Malaysia Website Award

  • Lead Organiser

    WordCamp Asia & Malaysia

  • Performance Expert

    Elementor

WordPress malware removal that closes the entry point

Deleting visible malware is not enough. A hacked website must be contained, checked for hidden backdoors and cleaned without destroying the logs and file records that may reveal how the attacker entered.

We remove malicious code and unauthorised changes, secure affected accounts, close the identified entry point and document what was found before the WordPress website returns to normal operation. Since 2008, we have removed more than 80,000 malicious files from WordPress websites in Malaysia.

Compromise patterns

Malaysian commerce website

Recovered

then hardened for high-concurrency traffic

Compromised nulled assets, legacy dependencies and volatile shortcodes were removed before a staged update protocol was introduced.

Read the remediation scope ›

“Our WooCommerce is now Secure and Optimised to handle high traffic, resulting in increased sales.”

Google review

Published client feedback

When to engage us

When hacked website repair is required

01

Google displays a “Deceptive Site Ahead” or security warning

02

Japanese or foreign-language spam pages appear in search results

03

Visitors are redirected or the domain starts sending spam

04

Unknown administrators, database injections or a hosting suspension appear

Use this service for confirmed or suspected compromise. If the WordPress website is broken without signs of intrusion, use emergency WordPress repair.

Malware removal service

What hacked website repair and malware removal covers

Containment and evidence

Isolate malicious activity where required, preserve a backup and retain logs and file dates needed to identify the entry point.

WordPress malware removal

Remove Japanese keyword spam, pharma pages, cloaked redirects, obfuscated PHP backdoors, nulled-theme malware, checkout skimmers and malicious database records.

Close the entry point

Replace compromised extensions, secure administrative and hosting access, renew security keys and correct unsafe permissions.

Restore website standing

Verify the website is clean, support hosting reinstatement and request a Google Safe Browsing review where required.

Cleaning that lasts

Malware removal must prevent reinfection

Identify the cause

Logs, file dates and the malware family are used to establish the most likely route into the website.

Harden WordPress

Current licensed software, two-factor authentication, firewall rules and safer file permissions reduce reinfection risk.

Prepare for recovery

Verified backups, monitoring and ongoing maintenance provide a clean restore point if another incident occurs.

“Julian is a gem! He quickly assessed and resolved my malware issues, patiently explaining everything in a way anyone could understand.”

Tiara Hassan
Deputy Head of Genetic Counselling Unit

Process

Our hacked website repair process

01

Back up and diagnose

Preserve the website, scan files and the database, and identify malware, backdoors and the likely entry point.

02

Remove malware manually

Clean infected PHP, JavaScript and database records, fake plugins, hidden files and unauthorised administrators.

03

Harden and prepare recovery

Close the entry point, secure access, update WordPress components and establish a verified recovery copy.

04

Verify and restore standing

Rescan the website, request Search Console review where required and document the repair and prevention work.

Deliverables

Hacked website repair deliverables

The repair concludes with a clean website and a record of the work, not only a scanner result.

  • Full pre-cleaning backup
  • Immediate diagnostic scan
  • Manual file and database malware removal
  • Backdoor and fake administrator removal
  • WordPress security hardening
  • Backup and recovery setup
  • Search Console review request
  • Clean scan and incident report

SCOPE AND COST

Hacked website repair cost in Malaysia

RM1,500

WordPress malware removal

A fixed package covering backup, diagnosis, manual cleaning, WordPress hardening, recovery setup and Search Console review.

FREE malware removal

Active care plans

Malware removal is included at no additional charge under eligible Growth Partner and Enterprise plan conditions.

Server-level compromise, inaccessible hosting accounts or unusually extensive contamination may require additional work. We identify that before proceeding beyond the fixed package.

Common questions

Hacked website repair FAQs

What is WordPress malware removal?

It is the process of finding and removing malicious files, database injections, backdoors and fake administrators, then hardening WordPress and verifying the website is clean.

How do I know if my WordPress website has been hacked?

Common signs include Google security warnings, unexpected redirects, Japanese or foreign-language pages in search results, unknown administrators, spam email or a hosting suspension.

How long does hacked website repair take?

Most WordPress malware-removal work is completed within 24 to 48 hours. Database injections, server-level compromise or restricted hosting access may take longer.

Can you repair a website suspended by its host?

Yes. We work through the access route the host permits and provide the repair record needed for a reinstatement request.

How much does WordPress malware removal cost in Malaysia?

The fixed malware-removal package is RM1,500 for one WordPress website. The work covers more than deleting the files identified by a scanner. We investigate how the attacker entered, remove malicious code and backdoors, address the identified entry point and verify that the website is clean before it returns to normal operation.

The fixed price does not mean a reduced process. We apply the same evidence-led method used for enterprise and institutional WordPress environments: preserve evidence, contain the incident, remove the compromise, close the entry route and document the work. Our WordPress practice dates to 2008 and includes Enterprise WordPress Security training through WordPress VIP Learn.

Will Google rankings recover?

A Search Console review can remove the security warning after Google confirms the website is clean. Ranking recovery depends on how long the infection remained active and whether spam URLs were indexed.

Could we lose data during cleaning?

We take a backup before removing anything and clean files and database records against that preserved copy.

We back everything up before cleaning and do not delete anything without that backup in place.

If your website is compromised now

Stop making changes and contact us directly. Modification timestamps and logs may be needed to identify the entry vector.

Request hacked website repair ›